CS 683 Emerging Technologies: Embracing Change
Spring Semester, 2001
© 2001, All Rights Reserved, SDSU & Roger Whitney
San Diego State University -- This page last updated 01-May-01
What is the quality of this product, right now?
Every software problem is a quality problem
The Zeroth Law of Software
If the software doesn't have to work, you can always meet any other requirement
The Zeroth Law of Quality
If you do not care about quality, you can meet any other requirement
The Zeroth Law of Software Engineering
If you don't care about quality, you can achieve any other objective
Quality is producing things of value to some people
Real quality improvement starts with knowing what your customers want.
The Four Variables
Attempts to shortcut quality always make the problem worse.
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2001 SDSU & Roger Whitney, 5500 Campanile Drive, San Diego, CA 92182-7700 USA.
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